“Customer Service ADVISOR unlocks deeper system levels insights to allow users with the expertise and desire to tackle more advanced repairs themselves.” “Today, due to a variety of reasons, more customers are using available tools, resources, and replacement parts John Deere offers to maintain their equipment themselves,” said Denver Caldwell, Director Aftermarket & Customer Support at the time. Previously, the feature-reduced customer version of Service ADVISOR was only available from John Deere dealerships. Nearly four months later, however, customers and independent repair professionals say little has changed, with all but the most common fixes still contingent on the cooperation of a John Deere authorized repair provider.ĭeere announced in March that it was making the customer version of its Service ADVISOR software available directly from its online marketplace,. Agricultural equipment maker John Deere said in March that it would be expanding access to self-repair resources including its Service Advisor diagnostic software.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |